These Terms and Conditions apply to your use of the PERSONAL TRAVEL PLANNER LTD services available through personaltravelplanner.co.uk.
By clicking the “I AGREE” button that follows these Services Terms and Conditions you acknowledge and agree as follows:
You shall use the services available through PERSONAL TRAVEL PLANNER LTD in strict compliance with these Terms and Conditions and all other applicable laws, rules and regulations.
Service Request Processing
PERSONAL TRAVEL PLANNER LTD may, in its sole discretion, not fulfill your service request in certain circumstances. As described in these Terms and Conditions, this may occur when we suspect the request is fraudulent, or in other circumstances we are unable to find an expert to fulfill your request. PERSONAL TRAVEL PLANNER LTD also reserves the right, in its sole discretion, to take steps to verify your identity to process your request.
Credits and Refund Policy
PERSONAL TRAVEL PLANNER LTD does not refund money to customers except if we cannot fulfill your request, however, if we have not met your trip criteria, and you advise us of this within 7 days of receiving information from PERSONAL TRAVEL PLANNER LTD regarding your trip, by emailing email@example.com, Personal travel planner LTD shall revise your travel plan using the services of another expert.
Product and Service Descriptions
PERSONAL TRAVEL PLANNER LTD can provide recommendations for hotels, transport, parking, events, restaurants and spas, however PERSONAL TRAVEL PLANNER LTD cannot currently book the services for you. While PERSONAL TRAVEL PLANNER LTD attempts to provide accurate descriptions of travel services. PERSONAL TRAVEL PLANNER LTD does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. In addition, PERSONAL TRAVEL PLANNER LTD does not represent any of the external site bookings, we are only an information provider.
All emails between customers and PERSONAL TRAVEL PLANNER LTD employees will be captured and saved.
PERSONAL TRAVEL PLANNER LTD strives to provide accurate pricing information regarding the products and services recommended through its service. We cannot, however, guarantee that the prices will be the same after we have provided you the travel plan document.
You agree to pay to PERSONAL TRAVEL PLANNER LTD the fees, costs, expenses and other charges specified above (collectively, the “Charges”). You acknowledge and agree that the Charges will be billed to your payment card, or that you will pay the Charges using another payment method approved by PERSONAL TRAVEL PLANNER LTD.
Given the nature of travel services, we recommend that you obtain independent insurance to provide adequate cover for medical expenses, personal accident, loss of baggage and curtailment or cancellation of trip.
Ownership of Travel Planning Itineraries
You agree that all itineraries provided through PERSONAL TRAVEL PLANNER LTD are solely owned by PERSONAL TRAVEL PLANNER LTD, and you shall not use the content for any purposes other than for your own planning purposes. PERSONAL TRAVEL PLANNER LTD shall be permitted to re-use the content provided to you for any other purposes, including providing similar itineraries to other customers.
PERSONAL TRAVEL PLANNER LTD may use personal data obtained during the Service to send suitable promotions to you. If you wish to opt out of this service please let a PERSONAL TRAVEL PLANNER LTD employee know. You can do this by emailing firstname.lastname@example.org.
All notices from PERSONAL TRAVEL PLANNER LTD intended for receipt by a customer shall be deemed delivered and effective when sent to the email address you provide on the PERSONAL TRAVEL PLANNER LTD website.
Disclaimer of Warranty
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS, OR REQUIRED BY APPLICABLE LAW, PERSONAL TRAVEL PLANNER LTD MAKES NO REPRESENTATIONS, COVENANTS OR WARRANTIES AND OFFERS NO OTHER CONDITIONS, EXPRESS OR IMPLIED, REGARDING ANY MATTER, INCLUDING THE MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, OR NON-INFRINGEMENT OF ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE PERSONAL TRAVEL PLANNER LTD SITE. PRODUCT AND SERVICE INFORMATION AVAILABLE ON THE PERSONAL TRAVEL PLANNER LTD SITE IS PROVIDED BY THIRD PARTIES THAT MANUFACTURE OR OTHERWISE OFFER THE PRODUCTS AND SERVICES. ACCORDINGLY, PERSONAL TRAVEL PLANNER LTD CANNOT GUARANTEE OR ENSURE THE ACCURACY, COMPLETENESS OR TIMELINESS OF ANY PRODUCT OR SERVICE INFORMATION, AND ACTUAL PRODUCTS AND SERVICES MAY DIFFER FROM THE INFORMATION PROVIDED BY PERSONAL TRAVEL PLANNER LTD. IN THE EVENT OF A SUBSTIANTIAL DISCREPANCY BETWEEN THE PRODUCT OR SERVICE YOU BOOK THROUGH PERSONAL TRAVEL PLANNER LTD AND PERSONAL TRAVEL PLANNER LTD’s DESCRIPTION OF THE PRODUCT OR SERVICE, YOUR SOLE REMEDY SHALL BE REQUEST A REPLACEMENT ITINERARY OR BOOKING WITHIN 7 DAYS AFTER THE ITINERARY IS RECOMMENDED. AS SET FORTH IN THE “PRODUCT AND SERVICE DESCRIPTIONS” SECTION OF THESE TERMS AND CONDITIONS.
Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR BOOKING AND USE OF THE SERVICES AVAILABLE THROUGH THE PERSONAL TRAVEL PLANNER LTD SITE. YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PERSONAL TRAVEL PLANNER LTD, NOR ITS PARENT OR AFFILIATES (INCLUDING PERSONAL TRAVEL PLANNER LTD OR THEIR RESPECTIVE CONTRACTORS OR CURRENT, FUTURE OR FORMER OFFICERS, DIRECTORS, EQUITY OR UNIT HOLDERS, EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS (COLLECTIVELY, “GILT”) WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO ANY PRODUCTS OR SERVICES MADE AVAILABLE OR PURCHASED THROUGH THIS SITE, INCLUDING ANY DAMAGES OR INJURY ARISING FROM ANY USE OF SUCH PRODUCTS OR SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF GILT HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. YOU AND GILT AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE PRODUCTS OR SERVICES AVAILABLE OR PURCHASED THROUGH THIS SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You will indemnify and hold harmless GILT (as the term is defined in the “Limitation of Liability” section above) on demand, from and against any and all fines, penalties, liabilities, losses and other damages of any kind whatsoever (including attorneys’ and experts’ fees), incurred by GILT, and shall defend GILT against any and all claims arising out of (1) your breach of these Terms and Conditions, or (2) fraud you commit, or your intentional misconduct or gross negligence, or (3) your violation of any Law or the rights of a third party.
If a dispute arises under these Terms and Conditions between you and GILT, such dispute shall be resolved, at the filing party’s election, in either a small claims court or by final and binding arbitration administered by the National Arbitration Forum or the American Arbitration Association, under their rules for consumer arbitrations. All disputes in arbitration will be handled solely between the named parties, and not on any representative or class basis. ACCORDINGLY, YOU ACKNOWLEDGE THAT YOU MAY NOT HAVE ACCESS TO A COURT (OTHER THAN A SMALL CLAIMS COURT) OR TO A JURY TRIAL. Notwithstanding any other provision of these Terms and Conditions, any member of GILT may resort to court action for injunctive relief at any time.
PERSONAL TRAVEL PLANNER LTD shall be excused from performance under these Terms and Conditions to the extent it is prevented from or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from (1) weather conditions or other elements of nature or acts of God, (2) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion, (3) quarantines or embargoes, (4) labor strikes, or (5) other causes beyond the reasonable control of PERSONAL TRAVEL PLANNER LTD. In the event that PERSONAL TRAVEL PLANNER LTD is temporarily unable to complete an itinerary because of such an event, PERSONAL TRAVEL PLANNER LTD will give you the option to refund all or a portion of the amounts paid and not fulfilled.
All rights and obligations relating to these Terms and Conditions shall be governed by and construed in accordance with the law of the UNITED KINGDOM without giving effect to any choice-of-law provision or rule that would cause the application of the laws of any other jurisdiction.
These Terms and Conditions constitute the entire agreement of between you and PERSONAL TRAVEL PLANNER LTD regarding the matters herein, and all prior agreements, letters, proposals, discussions and other documents regarding the matters herein are superseded and merged into these Terms and Conditions.
If any provision of these Terms and Conditions shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and such provision shall be deemed to be restated to reflect the parties’ original intentions as nearly as possible in accordance with applicable laws.
You may not assign these Terms and Condition (or any rights, benefits or obligations hereunder) by operation of law or otherwise without the prior written consent of PERSONAL TRAVEL PLANNER LTD, which may be withheld at PERSONAL TRAVEL PLANNER LTD’s sole discretion. Any attempted assignment that does not comply with these Terms and Conditions shall be null and void. PERSONAL TRAVEL PLANNER LTD may assign these Terms and Conditions, in whole or in part, to any third party in its sole discretion.
Modification of Terms and Conditions
You acknowledge and agree that PERSONAL TRAVEL PLANNER LTD may, in its sole discretion, modify these Terms and Conditions at any time and in any manner, other than for completed purchases. You may not amend or modify these Terms and Conditions under any circumstances. The current version of these Terms and Conditions is available on the PERSONAL TRAVEL PLANNER LTD website
13th of July, 2015